Internal restructuring
United Kingdom
Location of affected unit(s)
Transportation / Storage
Land, Water And Air Transportation
Land Transport And Transport Via Pipelines
49.31 - Urban and suburban passenger land transport

300 - 400 jobs
Number of planned job losses
Job loss
Announcement Date
11 July 2016
Employment effect (start)
30 September 2016
Foreseen end date
30 September 2016


Transport for London (TfL) has announced that bus conductors will be removed from six London Routemaster routes. The decision results in the loss of between 300 and 400 conductor jobs. The Routemaster bus services are delivered by four operators of Arriva, Go-Ahead, Metroline and RATP. Although bus drivers are paid by the bus operators, the conductor positions were paid for by TfL. A small number of buses will continue to operate with conductors but the decision to remove the conductors was designed to reduce costs by £10 million per annum (€11.7 approx.). Despite their job title, the bus conductors do not sell or check tickets. Re-introduction of bus conductors was a flagship transport policy for the former mayor of London, Boris Johnson during his election campaign in 2008. Removal of the conductors means that passengers will no longer be able to hop on and hop off buses via the rear door. At Unite the Union called upon TfL and the bus operators to try to redeploy and retrain the operators.


  • 11 July 2016: BBC News
  • 11 July 2016: London Evening Standard
  • 11 July 2016: Unite Press Release


Eurofound (2016), Transport for London, Internal restructuring in United Kingdom, factsheet number 88390, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/88390.