The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.20 - Activities of call centres
550 jobs Number of planned job creations
Announcement Date
21 July 2016
Employment effect (start)
Foreseen end date
31 December 2016
Description
Mobile Phone provider EE has announced that it is to create 550 new jobs in addition to the 500 which it has already created in 2016. The move comes after the company had pledged in April to ensure that customer calls would be handled in UK or Irish call centres. The decision to locate the jobs in the UK and Ireland was taken in response to concerns about service quality. It is reported that 260 jobs will be located at the company's Darlington and North Tyneside call centres in the North East, while 150 jobs are planned for Wales at the Merthyr Tydfil site and another 160 jobs will be located in the South West in Plymouth. These positions are due to be filled by the end of 2016.
Sources
21 July 2016: Daily Mail
22 July 2016: BBC Website
21 July 2016: Plymouth Herald
22 July 2016: Wales Online
Citation
Eurofound (2016), EE, Business expansion in United Kingdom, factsheet number 88270, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/88270.