Business expansion
United Kingdom
North East; Northumberland and Tyne and Wear; Tyneside
Location of affected unit(s)
Newcastle Upon Tyne
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Office Administrative, Office Support And Other Business Support Activities
82 - Office administrative, office support and other business support activities

600 jobs
Number of planned job creations
Job creation
Announcement Date
7 July 2016
Employment effect (start)
Foreseen end date


Customer services company Convergys has plans to create 600 new jobs in Newcastle Upon Tyne. The new workers will be housed in The Rocket building, in the city centre. The company already has a significant presence in the region employing 700 workers at the nearby Quorum business park in Longbenton. It is understood that recruitment is already underway for the new roles and positions are available at all levels of the business. No specific date has been given for when the new centre will be opened though the refit is currently underway and it is expected to be some time in late summer.


  • 7 July 2016: Insider Media
  • 7 July 2016: ChronicleLive


Eurofound (2016), Convergys, Business expansion in United Kingdom, factsheet number 88260, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/88260.