Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The private non-profit home care provider Buurtzorg has taken on 2554 of the 9500 home care employees who lost their jobs when the Netherlands' largest private home care provider, TSN, went bankrupt in March 2016. They will continue to work for the same clients they did before and for the same salary, but it is unclear under what types of contracts. Most persons who lost their jobs had permanent contracts. The jobs are spread out across the country. Buurtzorg had already offered to take over a large portion of TSN's employees before TSN's bankruptcy, after it became clear it was experiencing financial trouble. This initial offer resulted in the transfer of 612 employees to Buurtzorg in the Hague area. Now it has become clear that an additional 1942 employees have been taken on as well. Buurtzorg calls itself a 'network organisation' of small-scale self-managing teams, consisting of nursing and caring staff. It has existed since 2006 and often appears in the media as an innovative employer. A caveat to consider is that the branch organisation of home care work (BTN) has initiated summary procedures against the municipality of Enschede, in which Buurtzorg has taken over TSN employees, claiming that Buurtzorg is receiving unfair state support.
Eurofound (2016), Buurtzorg, Business expansion in Netherlands, factsheet number 87370, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/87370.