Business expansion
United Kingdom
Scotland; Eastern Scotland; Angus and Dundee City
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

150 jobs
Number of planned job creations
Job creation
Announcement Date
1 February 2016
Employment effect (start)
Foreseen end date


Supermarket company Tesco has announced that it is to create 150 new jobs at its call centre in Dundee. Across all elements of its business in Tayside, the total number of Tesco employees will rise to 2,000 once these new jobs are in place. The call centre already employs 1,000 people and each year handles millions of calls from customers. Tesco has said that it wants to recruit friendly and warm colleagues to add to the 'community spirit' of the call centre. It is not known when these new vacancies will be filled. 


  • 1 February 2016: BBC Website


Eurofound (2016), Tesco, Business expansion in United Kingdom, factsheet number 86420, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/86420.