The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.2 - Activities of call centres
300 jobs Number of planned job creations
Announcement Date
13 January 2016
Employment effect (start)
29 February 2016
Foreseen end date
Description
French BPO provider Webhelp is to open the sixth client relationship centre in Iasi creating 300 new jobs for French speakers. The recruitment process has already started and the official inauguration of the new Customer Care Centre will take place at the end of February.
Mihaela Rusu, CEO of Webhelp Romania, said “We chose Iasi because of its Francophone potential, while the culture and education levels are pretty high [...]. We rely on the fact that academics in Iasi will generate valuable future employees. Over 75 percent of Webhelp Romania employees are students and graduatesâ€.
Webhelp has been operating in Romania for sixteen years and has 2,000 employees.
Sources
13 January 2016: Ziarul Finaniciar
13 January 2016: cariereonline.ro
13 January 2016: 7est.ro
13 January 2016: Outsourcing Today
Citation
Eurofound (2016), Webhelp Romania, Business expansion in Romania, factsheet number 86113, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/86113.
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