The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.20 - Activities of call centres
New offshoring locations
South Africa
700 jobs Number of planned job losses
Announcement Date
3 December 2015
Employment effect (start)
Foreseen end date
31 March 2017
Description
Call centre operator webhelp is reported to be closing two of its centres in North West England with the loss of 700 jobs. The majority of the jobs from the sites in Aintree and Bolton will be moved to South Africa where labour costs are much lower. Hourly wage rates in South Africa are the equivalent of 2.39 GBP compared with 6.70 GBP in the UK. Trade Union Usdaw is balloting its members on industrial action to oppose the closures at the two sites. The current plans are for the Bolton operations to close in March 2016 and the Aintree operations are scheduled to close the following March.
Sources
3 December 2015: The Guardian
Citation
Eurofound (2015), Webhelp, Offshoring/Delocalisation in United Kingdom, factsheet number 85699, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/85699.
Eurofound’s ERM restructuring legislation database offers an overview of key restructuring-related regulations in the EU Member States and Norway. Its content is continuously updated to reflect any changes made by national legislators in response to, for instance, policy shifts, legal...
Can Europe still achieve its ambitions for battery manufacturing? To answer this, the article looks at data from Eurofound’s European Restructuring Monitor and explores what recent large-scale restructuring events reveal about the state of play in the EU battery sector.
This working paper offers a comprehensive methodological overview of the European Restructuring Monitor (ERM) databases. Even though the methodology has not changed over time, new categories have been added, and the way it has been used by researchers and policymakers...
This Eurofound research paper explores key trends in restructuring in recent years, highlighting the companies that announced the largest job losses and job gains in the EU. It builds on an analysis of company announcements recorded in Eurofound’s European Restructuring...
In 2023, thousands of workers in big tech lost their jobs. Meta, Amazon, Google, Apple, Microsoft and Salesforce had been considered to offer good and secure jobs up to this point. Giants of the information and communication technology (ICT) sector,...
In 2024, the automotive sector in the EU came to the fore in public and policy discussions. The focus was on the slowdown in electric vehicle (EV) sales, rising global competition, belated investments in new technologies, and the potential closure...