Business expansion
United Kingdom
Location of affected unit(s)
Selkirk and Preston
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

500 jobs
Number of planned job creations
Job creation
Announcement Date
9 September 2015
Employment effect (start)
Foreseen end date


Call centre company HGS Europe has announced plans to create 500 new jobs. 200 of the jobs will be located in the company's site at Selkirk in the Scottish Borders with a further 300 jobs at the site in Preston, Lancashire. The company is owned by Indian firm Hinduja Global Solutions Ltd which operates a global network of call centres. The new jobs are reported to be in customer service and technical helpdesk positions. The Selkirk jobs are reported to be providing support for clients including Lloyds Banking and Astra Zeneca. It is not known when the new jobs will be filled.


  • 9 September 2015: BBC


Eurofound (2015), HGS Europe, Business expansion in United Kingdom, factsheet number 84671, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/84671.