Business expansion
United Kingdom
Northern Ireland; Belfast;
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

250 jobs
Number of planned job creations
Job creation
Announcement Date
8 September 2015
Employment effect (start)
Foreseen end date
30 September 2018


UK business services company Intelling is opening new offices in Belfast which will result in the creation of 250 new jobs.The company provides customer services support for communication companies such as TalkTalk and O2. It is reported that 45 of the new positions have already been filled, and the remaining positions will be filled over a three year period. This recent expansion of call centre jobs comes after many similar jobs have been created in the province in recent times. Intelling cited the high quality of local labour and the support of Invest NI as being crucial elements in deciding to locate their new operations in Belfast.


  • 8 September 2015: BBC Website


Eurofound (2015), Intelling, Business expansion in United Kingdom, factsheet number 84670, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/84670.