The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
350 jobs Number of planned job creations
Announcement Date
19 February 2015
Employment effect (start)
Foreseen end date
Description
Ulster Bank has announced that it is to create 350 jobs at its call centre in Belfast, Northern Ireland. The centre which already handles calls from Ulster Bank customers will use the extra capacity to handle calls from customers from the wider Royal Bank of Scotland (RBS) and NatWest groups. The expansion is being financed by an investment of £300,000 by RBS and Ulster Bank. The site has been identified as a centre of excellence and the high quality of local labour is a factor in the expansion. It is not known when the new positions will be filled.
Sources
19 February 2015: Belfast Telegraph
Citation
Eurofound (2015), Ulster Bank, Business expansion in United Kingdom, factsheet number 78597, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/78597.
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