The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.20 - Activities of call centres
300 jobs Number of planned job creations
Announcement Date
15 July 2014
Employment effect (start)
16 July 2014
Foreseen end date
Description
Utility company, British Gas has announced the creation of 300 new jobs. The new jobs will be ‘frontline’ customer service roles and will be located across eight of British Gas contact centres across the United Kingdom. The highest number of new jobs will be established in the contact centre located in Cardiff in Wales, where 90 new customer service workers will be employed.
Additional new jobs will be created in contact centres located Scotland, where 90 new jobs will be shared between sites in Edinburgh and Uddington. The remainder of this tranche of new jobs will be based in the five English regional cities of Leeds, Leicester, Manchester, Stockport and Oldbury.
Eurofound (2014), British Gas, Business expansion in United Kingdom, factsheet number 77328, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/77328.