The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.2 - Activities of call centres
290 jobs Number of planned job creations
Announcement Date
7 July 2014
Employment effect (start)
1 October 2014
Foreseen end date
Description
French motorway operator Sanef is to create a new customer contact centre. The centre will be opened in Leeds and will create 300 jobs, including ten apprenticeship positions. The new £1 million centre will be opened in October 2014. A spokesperson for Sanef confirmed that Leeds had been selected because of the city's expertise and history of this type of work and also because of the skill levels of the local workforce.
The company is known in France for managing the French motorway system. The new centre will manage the new payments system which is being introduced for the Dartford crossing in October. The system will offer drivers different payment options and reduce congestion by reducing the queues at toll booths.
Sources
7 July 2014: Insider Media
7 July 2014: International Business Times
Citation
Eurofound (2014), Sanef, Business expansion in United Kingdom, factsheet number 77309, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/77309.
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