Business expansion
United Kingdom
Yorkshire and the Humber; West Yorkshire; Leeds
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

290 jobs
Number of planned job creations
Job creation
Announcement Date
7 July 2014
Employment effect (start)
1 October 2014
Foreseen end date


French motorway operator Sanef is to create a new customer contact centre. The centre will be opened in Leeds and will create 300 jobs, including ten apprenticeship positions. The new £1 million centre will be opened in October 2014. A spokesperson for Sanef confirmed that Leeds had been selected because of the city's expertise and history of this type of work and also because of the skill levels of the local workforce.

The company is known in France for managing the French motorway system. The new centre will manage the new payments system which is being introduced for the Dartford crossing in October. The system will offer drivers different payment options and reduce congestion by reducing the queues at toll booths.


  • 7 July 2014: Insider Media
  • 7 July 2014: International Business Times


Eurofound (2014), Sanef, Business expansion in United Kingdom, factsheet number 77309, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/77309.