Business expansion
Wschodni; Lubelskie; Lubelski
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

250 jobs
Number of planned job creations
Job creation
Announcement Date
25 March 2014
Employment effect (start)
1 May 2014
Foreseen end date
31 December 2014


On 25 March 2014, American provider of back-office and outsourced services Convergys Corporation announced that it is to create 250 jobs at its new customer contact center in Lublin by the end of 2014. First 50 jobs will be created in May 2014. The company has started recruiting; Convergys is looking for people with foreign language skills (advanced German). The company will provide special training to the newly employed staff.

Convergys Corporation provides a wide range of customer management solutions. The company employs approx. 125,000 people in 150 service centers located in 31 countries around the world. The company has been operating in Poland since 2005 and it has a customer contact center in Szczecin.


  • 25 March 2014: Kurier Lubelski
  • 25 March 2014: Radio Lublin
  • 25 March 2014: Dziennik Wschodni


Eurofound (2014), Convergys Corporation, Business expansion in Poland, factsheet number 76753, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/76753.