Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Energy supplier E.On is to close its face-to-face selling department, where 450 jobs will be lost.
The company is under investigation following allegations of misselling products in its face-to-face and telephone sales operations, though it claims that the investigation did not require the closure.
The move to end face-to-face selling in shopping centres follows the decision to end doorstop selling in July 2012. In 2011, the ERM reported on 500 job cuts at E.On in the UK.
Eurofound (2014), E.On, Closure in United Kingdom, factsheet number 76705, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/76705.