Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Irish specialist insurance services arm of US-based Assurant Solutions has announced it will close its call centre in county Cork, following a review of its operations in Ireland. The decision will affect 170 jobs. The functions carried out at the centre will be transferred to Crewe in the UK. This transfer is expected to be completed by September 2014.
Eurofound (2014), Assurant Solutions, Offshoring/Delocalisation in Ireland, factsheet number 76652, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/76652.