Internal restructuring
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

218 jobs
Number of planned job losses
Job loss
Announcement Date
9 January 2014
Employment effect (start)
Foreseen end date
31 December 2014


The customer services and sales company Energa Obs?uga i Sprzeda? is to cut at least 218 jobs in 34 units across Poland in 2014.

This is to increase the company’s financial and organizational efficiency.

The redundant workers will be able to choose one of three voluntary dismissal programmes. The employment status of another 144 employees is expected to change as they will be re-employed on agency or one year fixed term contracts. The company is negotiating with the local trade unions about the details of the restructuring.

Energa Obs?uga i Sprzeda? is a subsidiary of the Polish electricity producer and distributor Energa group. Currently, the company employs 600 staff across the country.

The ERM reported on a previous round of dismissals at Energa group in 2012.


  • 9 January 2014: Gazeta Wyborcza


Eurofound (2014), Energa Obsluga i Sprzedaz, Internal restructuring in Poland, factsheet number 76484, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/76484.