Business expansion
United Kingdom
North East; Northumberland and Tyne and Wear; Tyneside
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

100 jobs
Number of planned job creations
Job creation
Announcement Date
1 October 2013
Employment effect (start)
1 December 2013
Foreseen end date
31 December 2014


Online insurance firm Call Connection has announced that it is to create 100 new jobs.  

The company currently employs around 250 staff and intends to expand its operations, creating a 6,500 sq ft contact centre at Pandon on Newcastle Quayside.

Initial recruitment of the new staff will begin in advance of the launch of the new centre in January 2014, with up to 100 jobs created by the end of 2014.  


  • 1 October 2013: The journal
  • 1 October 2013: Call Connection (press release)


Eurofound (2013), Call Connection, Business expansion in United Kingdom, factsheet number 75976, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/75976.