Business expansion
Location of affected unit(s)
Ostrava, Hradec Králové, Ústí nad Labem
Information / Communication
Information Communication Services
61 - Telecommunications

200 jobs
Number of planned job creations
Job creation
Announcement Date
25 July 2013
Employment effect (start)
1 August 2013
Foreseen end date
31 December 2013


Czech Telecommunication Office has announced its plan to hire 200 new workers by the end of 2013 in order to strengthen the current staff of 50 people who handle complaints about billing of telecommunication services.

The recruitment of 50 permanent workers will take place in early August 2013 and another 150 temporary workers are to be hired until the end of 2013 with the view to extending their contracts for another three years. The new jobs will be created in three sites (Ostrava, Hradec Králové and Ústí nad Labem).

The office currently registers over 390,000 unresolved complaints representing over CZK 4 billion because of non-payment of invoices. The complaints began to pile up due to the forthcoming transfer of the responsibility of resolving disputes to the courts system to take place next year.


  • 25 July 2013: Právo


Eurofound (2013), Czech Telecommunication Office (ČTÚ), Business expansion in Czechia, factsheet number 75739, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/75739.