Business expansion
Continente; Lisboa; Grande Lisboa
Location of affected unit(s)
Parque das Nações
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

200 jobs
Number of planned job creations
Job creation
Announcement Date
24 June 2013
Employment effect (start)
1 July 2013
Foreseen end date


On 24 June 2013, the customer support service company Sitel announced plans to recruit 200 employees for the Portuguese delegation at Parque das Nações in Lisbon.

The company, which currently employs around 600 workers in Portugal, will rely on its continued growth to strengthen its Portuguese workforce in customer service, helpdesk, support and management. The recruitment will start in July and Sitel will target multilingual professionals with experience and training in customer service.

In 2012, Sitel already hired 130 new staff in Portugal.


  • 24 June 2013: Boas Noticias


Eurofound (2013), Sitel, Business expansion in Portugal, factsheet number 75608, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/75608.