île de France; Val-de-Marne;
Location of affected unit(s)
Rungis (Val-de-Marne), other
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres
New offshoring locations

338 - 428 jobs
Number of planned job losses
Job loss
32 jobs
Number of planned job creations
Job creation
Announcement Date
23 May 2013
Employment effect (start)
1 September 2013
Foreseen end date


On 23 May 2013, Ricoh announced to its works council that it is to cut 338 positions by 2013. Additionally, the company will also propose 90 changes of employment contract (that could be refused by employees and increase the number of dismissals) and 32 recruitments.

The jobs affected by the restructuring are administrative and call center ones, mainly based at the company headquarters in Rungis (Val-de-Marne).  According to the unions, the job cuts are linked with the introduction of a new corporate management software tool and the creation of a European call center in Barcelona (Spain).

For information on a previously announced restructuring in France see Ricoh-FR2013a.


  • 23 May 2013: Les Echos
  • 23 May 2013: Le Parisien


Eurofound (2013), Ricoh, Offshoring/Delocalisation in France, factsheet number 75423, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/75423.