Orange Customer Service

Type
Internal restructuring
Country
Poland
Region
Location of affected unit(s)
Sector
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres
540 jobs
Number of planned job losses
Job loss
Announcement Date
30 January 2013
Employment effect (start)
10 February 2013
Foreseen end date

Description

On 30 January 2013, Grupa Telekomunikacja Polska (TP Polish Telecom) announced plans to cut 540 jobs in its subsidiary company Orange Customer Service.

The company signed with the local trade unions the bilateral agreement on the conditions of the collective dismissals, including a severance pay. The plan originally consisted of 760 redundancies, but the number was later reduced to 540.

Orange Customer Service was created in 2010. Currently, the company employs approximately 6,000 people across Poland.

Sources

  • 30 January 2013: Wirtualny Nowy Przemysł ()

Citation

Eurofound (2013), Orange Customer Service, Internal restructuring in Poland, factsheet number 74892, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/74892.