Talk Talk

Type
Internal restructuring
Country
United Kingdom
Region
Location of affected unit(s)
Northampton, Preston
Sector
Adminstrative / Support Services
82 - Office administrative, office support and other business support activities
82.2 - Activities of call centres
82.2 - Activities of call centres
218 jobs
Number of planned job losses
Job loss
Announcement Date
24 April 2012
Employment effect (start)
Foreseen end date

Description

Telecommunications company Talk Talk has announced plans to cut 218 jobs at its call centres in Northampton and Preston. The call centre in Northampton will be closed, while most jobs at Preston will be outsourced. The timeline for the restructuring has yet to be announced.

The company said the move follows a drop in call volumes and it hopes that employees would transfer to jobs in other parts of the country. 

Sources

  • 24 April 2012: BBC Website

Citation

Eurofound (2012), Talk Talk, Internal restructuring in United Kingdom, factsheet number 73507, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/73507.