The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.2 - Activities of call centres
300 jobs Number of planned job creations
Announcement Date
18 November 2011
Employment effect (start)
1 January 2012
Foreseen end date
Description
British communications services company BT will open a new call center in West Bromwich which will create more than 300 new jobs. Recruitment for the positions has already begun.
It is reported that this job creation is the result of discussions between BT and the Communications Workers Union (CWU). It was emphasized by a spokesman for the Labour-led council that the communication between BT and the Union ensured the newly created jobs will be permanent BT roles in the UK and not outsourced.
In December 2010, BT had announced to create 450 jobs in West Bromwich.
Sources
18 November 2011: BBC News
Citation
Eurofound (2011), BT, Business expansion in United Kingdom, factsheet number 72762, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/72762.