The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.2 - Activities of call centres
100 jobs Number of planned job creations
Announcement Date
7 March 2011
Employment effect (start)
16 May 2011
Foreseen end date
1 September 2011
Description
South Korean electronics manufacturer Samsung Electronics is to open a new call centre in Latvia where more than 100 people will be employed. The new call centre will provide services for Baltic and Scandinavian countries.
Samsung Electronics Baltics President Sangho Jo has explained that the factors underlying the choice of the location include lower labour costs in Latvia, the highly developed Internet infrastructure, and the good language skills of the Latvian workforce (i.e. Nordic languages, German, Russian, English). From the perspective of the company fluency in Russian is particularly important as Russia is a large market.
Sources
2 June 2011: http://www.financenet.lv/
2 June 2011: http://www.baltic-course.com/
2 June 2011: Dienas Bizness
7 March 2011: www.db.lv
Citation
Eurofound (2011), Samsung Electronics Baltics, Business expansion in Latvia, factsheet number 72034, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/72034.
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