The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.2 - Activities of call centres
139 - 184 jobs Number of planned job losses
Announcement Date
27 May 2011
Employment effect (start)
1 August 2011
Foreseen end date
Description
It has emerged that 139 jobs are to be lost and another 45 are at risk following the announcement by Vodafone Ireland that 'a portion of the existing contracted call centre operations will be moved to other locations within the Vodafone Group and to other specialist contractors in Ireland'.
Following a review of its call centre operations, Vodafone has said that 45 roles would go in Vodafone, although all impacted employees will be offered the opportunity to transfer to alternative roles within the Vodafone Group in Ireland. Also, 139 jobs will be lost in Rigney Dolphin, Vodafone's Irish call centre partner.
Vodafone said that some of its mobile data services would move to Vodafone Egypt from August of 2011. The Vodafone mobile back office will move this activity to India from October 2011. The collections operation will move to a new Irish operator.
Sources
27 May 2011: RTE
Citation
Eurofound (2011), Vodafone, Internal restructuring in Ireland, factsheet number 72029, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/72029.
Eurofound’s ERM restructuring legislation database offers an overview of key restructuring-related regulations in the EU Member States and Norway. Its content is continuously updated to reflect any changes made by national legislators in response to, for instance, policy shifts, legal...
Can Europe still achieve its ambitions for battery manufacturing? To answer this, the article looks at data from Eurofound’s European Restructuring Monitor and explores what recent large-scale restructuring events reveal about the state of play in the EU battery sector.
This working paper offers a comprehensive methodological overview of the European Restructuring Monitor (ERM) databases. Even though the methodology has not changed over time, new categories have been added, and the way it has been used by researchers and policymakers...
This Eurofound research paper explores key trends in restructuring in recent years, highlighting the companies that announced the largest job losses and job gains in the EU. It builds on an analysis of company announcements recorded in Eurofound’s European Restructuring...
In 2023, thousands of workers in big tech lost their jobs. Meta, Amazon, Google, Apple, Microsoft and Salesforce had been considered to offer good and secure jobs up to this point. Giants of the information and communication technology (ICT) sector,...
In 2024, the automotive sector in the EU came to the fore in public and policy discussions. The focus was on the slowdown in electric vehicle (EV) sales, rising global competition, belated investments in new technologies, and the potential closure...