Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Tesco Bank has announced that it is to create 200 new jobs at an existing call centre in Glasgow. The posts will provide customer service and sales support for its new mortgage business to be launched next summer. The workers will be employed by outsourcing company Vertex.
Eurofound (2010), Vertex, Business expansion in United Kingdom, factsheet number 71080, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/71080.