Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Lanarkshire based call centre firm beCogent said it is to create 150 new jobs in its Glasgow call centre. The firm has three call centres sited in Airdrie, Kilmarnock and Erskine. The jobs are part of new work taken on by the firm which won four new contracts worth over £85m. The firm has also announced that new deals with existing customers will secure 1000 existing jobs.
Eurofound (2009), beCogent, Business expansion in United Kingdom, factsheet number 69937, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/69937.