The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.2 - Activities of call centres
160 jobs Number of planned job losses
Announcement Date
26 November 2009
Employment effect (start)
Foreseen end date
31 May 2010
Description
A Sligo call centre owned by UK telecommunications group Talk Talk is to close within six months, resulting in 160 redundancies. The call centre was only taken over by Talk Talk five months prior to the closure announcement. The Talk Talk group is a UK supplier of phone and broadband services. The company released a statement: 'As processes improve and fewer customers call us, we have taken the decision to consolidate and create centres of excellence enabling us to serve our customers better'. Accordingly, work currently undertaken in Sligo will be moved to other locations, including Waterford.
Sources
27 November 2009: The Irish Times
Citation
Eurofound (2009), Talk Talk, Relocation in Ireland, factsheet number 69922, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/69922.
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