Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Retailer John Lewis will create 175 jobs with the opening of a new customer contact centre in Glasgow. An additional 75 people from stores in Glasgow, Edinburgh and Aberdeen will move to the new centre as the company moves to centralise services. The jobs will be created when the centre opens in Glasgow in June 2010.
Eurofound (2009), John Lewis, Business expansion in United Kingdom, factsheet number 69636, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/69636.