Business expansion
United Kingdom
Scotland; Eastern Scotland; Perth and Kinross and Stirling
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

200 jobs
Number of planned job creations
Job creation
Announcement Date
27 August 2009
Employment effect (start)
1 June 2009
Foreseen end date


Business services firm Capita is creating 200 more jobs at its call centre at Craigforth in Stirling, Scotland. The job creations are a result of a contract with insurance firm AXA. 70 new staff have already been taken on since the start of the contract in June this year. First Minister Alex Salmond has said "Its [Capita's] decision to expand its operations, particularly in the current economic climate, demonstrates the company's confidence in the Scottish economy and the high quality financial services expertise Scotland has to offer."

No details were given on numbers currently employed by the company or the date by which the job creations are expected to be completed.



Eurofound (2009), Capita, Business expansion in United Kingdom, factsheet number 69473, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/69473.