Southern and Eastern; Dublin;
Location of affected unit(s)
Transportation / Storage
Warehousing And Support Activities For Transportation, Postal And Courier Activities
Postal And Courier Activities
53.2 - Other postal and courier activities

200 jobs
Number of planned job losses
Job loss
Announcement Date
21 August 2009
Employment effect (start)
Foreseen end date
31 May 2010


Package delivery company UPS is to make 200 staff redundant by May 31, 2010, when it plans to close its Dublin call centre. It is understood that approximately 60 staff are to be offered alternative posts in other UPS sites in the Dublin area, but the remaining jobs will be phased out, commencing in October 2009. The centre is responsible for answering queries from UPS customers in France, Belgium, the Netherlands, Ireland, parts of Switzerland, and UK. Significantly, the company has suggested that it found it difficult to find the required language skills in Ireland, which caused it to recruit foreign workers and relocate them to Ireland. High turnover of staff was also cited as a reason for high costs. The company has said it will be offering workers a redundancy package some way higher than the statutory entitlement.



Eurofound (2009), UPS, Closure in Ireland, factsheet number 69440, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/69440.