Internal restructuring
United Kingdom
Location of affected unit(s)
Derby, Newcastle
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

220 jobs
Number of planned job losses
Job loss
Announcement Date
10 February 2009
Employment effect (start)
Foreseen end date


Sitel, a company that provides call centre services, is to cut 220 jobs at its sites in Derby and Newcastle. The job losses are a result of the company's restructuring programme, which will see operations concentrated at one site in Newcastle. As of 15 February 2009 it has not been announced when these job losses will occur, or how many jobs will remain at the restructured company.


  • 10 February 2009: BBC News


Eurofound (2009), Sitel, Internal restructuring in United Kingdom, factsheet number 68167, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/68167.