Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Sitel, a company that provides call centre services, is to cut 220 jobs at its sites in Derby and Newcastle. The job losses are a result of the company's restructuring programme, which will see operations concentrated at one site in Newcastle. As of 15 February 2009 it has not been announced when these job losses will occur, or how many jobs will remain at the restructured company.
Eurofound (2009), Sitel, Internal restructuring in United Kingdom, factsheet number 68167, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/68167.