The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
North East (England); Northumberland, Durham and Tyne & Wear; Tyneside
Location of affected unit(s)
Newcastle
Sector
Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.2 - Activities of call centres
300 jobs Number of planned job creations
Announcement Date
8 December 2008
Employment effect (start)
Foreseen end date
31 December 2008
Description
Convergys, a US-based firm providing business and management consulting services, is to create 300 call centre jobs at its site in Newcastle. The company has a contract with a telecoms firm and plans to create the new positions by the end of 2008. The jobs will include customer services, technical support and sales staff.
Sources
8 December 2008: BBC News UK
Citation
Eurofound (2008), Convergys, Business expansion in United Kingdom, factsheet number 67634, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/67634.