Internal restructuring
United Kingdom
Location of affected unit(s)
Information / Communication
Information Communication Services
61 - Telecommunications

2,200 jobs
Number of planned job losses
Job loss
Announcement Date
10 November 2008
Employment effect (start)
1 July 2009
Foreseen end date
31 December 2012


Virgin Media, a cable TV, phone and broadband operator, is to cut 2,200 jobs by the end of 2012. The cuts amount to about 15% of the workforce and are part of a wider cost-cutting plan aiming to improve the company's cashflow by £120m over the next four years. 

As part of the announced redundancies, in March 2009, the company revealed plans to close its call centre in Nottingham by October 2009 with the loss of nearly 150 staff. The cuts will affect 113 sales staff and 35 support staff. The 35 support staff will be made redundant by July 2009. Also, on 7 May 2009, the company announced plans to cut 332 jobs from its Dudley site. The company entered a three-month consultation period with employees and trade unions, and 20% of the staff were redemployed to other positions. On 14 August 2009, the company announced plans to close its customer service department in Black Country with the loss of 250 jobs by the end of October 2009.


  • 14 August 2009: BBC News (news.bbc.co.uk)
  • 7 May 2009: BBC News (news.bbc.co.uk)
  • 11 November 2008: The Guardian
  • 11 November 2008: Financial Times


Eurofound (2008), Virgin Media, Internal restructuring in United Kingdom, factsheet number 67369, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/67369.