United Kingdom
Yorkshire and the Humber; North Yorkshire; York
Location of affected unit(s)
Financial Services
Financial And Insurance Activities
Insurance, Reinsurance And Pension Funding, Except Compulsory Social Security
65 - Insurance, reinsurance and pension funding, except compulsory social security

500 jobs
Number of planned job losses
Job loss
Announcement Date
30 July 2008
Employment effect (start)
Foreseen end date


Norwich Union, an insurance firm, has announced that it is to cut 500 jobs from its York office. No further data is available on how many people will remain at the company’s York office, or when the jobs will be cut. The company stated that the job losses were as a result of outsourcing the back office administration for its Lifetime Wrap IT platform to Scottish Friendly in Glasgow. The Lifetime Wrap department, which administers investors' portfolios online, currently employs 300 people in York. The other department to be ousourced is the Collective Investments Administration Unit, which employs 200 people in the York office, and this will be outsourced to International Financial Data Services in Basildon in Essex.

Both company management and union representatives (Unite) have both indicated that they are seeking to minimise the level of compulsory redundancies required in the restructuring.


  • 30 July 2008: BBC News
  • 1 August 2008: Evening Courier


Eurofound (2008), Norwich Union, Outsourcing in United Kingdom, factsheet number 66942, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/66942.