Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Against the background of dropping numbers of fixed-network telephony users, the partially state-owned Telekom Austria decided – at a supervisory board meeting held on 10 November 2008 – to cut its workforce in its fixed-network telephony segment by 1,250 employees by the end of 2009. Moreover, up to 2011, additional 1,500 workers are planned to be made redundant. For the 1,250 employees affected in a first phase, management and the works council agreed on a social plan, providing for further training measures and job placement activities. Initially, management expected only about 400 of the affected 1,250 employees to accept the social plan (and thus the dismissal). However, staff reduction at Telekom Austria was going at a quicker pace than expected, said the company's CEO Hannes Ametsreiter on 23 October 2009 in Vienna. By this day, 520 employees decided to leave. Since most of the Telekom Austria staff are public-service employees, which enjoy protection against dismissal, they cannot be fired like private-law employees. Therefore, the majority of these employees will be discharged from work obligations but will continue to be paid (at a slightly lower pay level). The responsible trade union and the company’s works council have repeatedly protested against these measures. Currently, the Telekom Austria employs some 11,000 workers in Austria, most of them still in the fixed-network business segment.
Detailes on response of Telekom Austria employees to job reductions are available on the European Industrial Relations Observatory (EIRO).
Eurofound (2009), Telekom Austria, Internal restructuring in Austria, factsheet number 66848, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/66848.