Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Cork-based company Abtran has announced the creation of 100 jobs over the next year, due to an expansion plan. The company specialises in the provision of contact centre management. It currently employs 460 staff, but envisages that an extra 100 people will be employed over the next 12 months. Abtran is a business process outsourcing firm that was established in 1997. The range of processes that is outsourced to Abtran includes sales and customer service, administration processing, claims processing and financial management processing. Abtran has clients in the private and public sectors.
Eurofound (2008), Abtran, Business expansion in Ireland, factsheet number 66659, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/66659.