Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
A business outsourcing company intends to create 100 new jobs within the next three years in the Donegal Gaeltacht (Irish speaking region). The company, Forward Emphasis International Ltd, already employs 200 people in the area. The new jobs will be created as part of its proposal to establish a second contact centre. The expansion is being grant assisted by development agencies.
Forward Emphasis International provides telephone solutions, direct mail and back office services to the banking and financial services sector, government and not-for-profit organisations in the UK.
Eurofound (2008), Forward Emphasis International, Business expansion in Ireland, factsheet number 66642, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/66642.