Business expansion
United Kingdom
Scotland; South Western Scotland; Glasgow City
Location of affected unit(s)
Financial Services
Financial And Insurance Activities
Financial Service Activities, Except Insurance And Pension Funding
64 - Financial service activities, except insurance and pension funding

150 jobs
Number of planned job creations
Job creation
Announcement Date
15 October 2007
Employment effect (start)
Foreseen end date


Lloyds TSB, the British financial services group, has announced the creation of 150 new jobs at the firm’s call centre in Glasgow. The firm currently employs approximately 1,000 at its Glasgow site. Sally Jones-Evans, the managing director of the firm’s telephone banking division, stated that the new jobs would involve a range of full time and part-time roles. A spokeswoman for the bank also stated that one of the reasons for the job creation was that the bank was expecting an increase in the volume of customer calls due to the coming of the Christmas holiday and changes to customer overdrafts recently implemented by the bank. As of October 2007, there is no information on when the new jobs will be created by.


  • 15 October 2007: BBC Website


Eurofound (2007), Lloyds, Business expansion in United Kingdom, factsheet number 65929, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/65929.