Business expansion
Southern and Eastern; South-East (IRL);
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

200 jobs
Number of planned job creations
Job creation
Announcement Date
23 May 2007
Employment effect (start)
1 August 2007
Foreseen end date
31 May 2008


Waterford-based Rigney Dolphin plans to create 200 jobs at a new 5 million Euro customer support centre in the city. The company, which already employs about 900 staff at three facilities, hopes to open the 9,000sq m centre in early August. The jobs will be in customer service, relationship management and telemarketing. The new jobs will be created over a 12-month period. Rigney Dolphin was set up in 1990 by Waterford-based psychologist Frank Dolphin, who is the company's chairman. The company employs 250 people at a Vodafone call centre in Dundalk, Co Louth. In Dublin, it has 450 staff at support centres for Vodafone and Meteor. More than 200 staff are employed in Waterford, where it has contracts with car brands BMW, Peugeot, Hyundai, Fiat and Alpha Romeo; waste management company Greenstar; and telecoms group Perlico.


  • 25 May 2007: The Irish Times


Eurofound (2007), Rigney Dolphin, Business expansion in Ireland, factsheet number 65418, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/65418.