Business expansion
Malta; Malta;
Location of affected unit(s)
HSBC Call Centre Malta
Financial Services
Financial And Insurance Activities
Financial Service Activities, Except Insurance And Pension Funding
64 - Financial service activities, except insurance and pension funding

250 jobs
Number of planned job creations
Job creation
Announcement Date
21 May 2007
Employment effect (start)
31 July 2007
Foreseen end date
31 December 2007


HSBC is to double its workforce reaching a total of 500 full-time employees by the end of this year. The call centre handles calls that cater for the growing customer demand of HSBC's UK telephony based services. Applications for the posts have already been issued. The chief executive of the company said that the centre is providing a 'really good' customer experience, hence the decision to expand. This exercise will make the bank the largest local employer in the financial services sector in Malta.



Eurofound (2007), HSBC, Business expansion in Malta, factsheet number 65393, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/65393.