Business expansion
Ouest; Poitou-Charentes; Vienne
Location of affected unit(s)
Poitiers (Vienne)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

571 jobs
Number of planned job creations
Job creation
Announcement Date
23 May 2007
Employment effect (start)
1 August 2007
Foreseen end date
31 December 2007


Arvato Services has strengthened its partnership with SFR Service Client on 23 May 2007 and agreed to take-over one of SFR Service Client call centres in Poitiers employing all 571 staff. Vivendi's mobile telephone unit SFR is planning to transfer two other call centres to another subcontractor Teleperformance. Both agreements will take place between August and December 2007. Arvato Services has agreed to guarantee 571 jobs at the site 'for at least three years'.


  • 24 May 2007: La Tribune
  • 24 May 2007: Sud Ouest
  • 23 May 2007: Journal des Finances
  • 23 May 2007: La Tribune


Eurofound (2007), Arvato, Business expansion in France, factsheet number 65386, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/65386.