Business expansion
United Kingdom
North East; Tees Valley and Durham;
Location of affected unit(s)
Hartlepool; Middlesbrough; Stockton.
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

300 jobs
Number of planned job creations
Job creation
Announcement Date
24 April 2007
Employment effect (start)
24 April 2007
Foreseen end date


Garlands Call Centres, a call centre firm in Teeside, will create 300 new jobs after securing a major new contract. The firm employs 3,000 people in Hartlepool, Middlesbrough and Stockton. The majority of the new positions will be administrative roles, based at Stockton's Preston Farm. There will also be a number of customer service, technical and managerial vacancies at the other sites, according to chief executive Chey Garland. Recruitment for the new positions, which are both full and part-time, is already under way.


  • 24 April 2007: BBC News


Eurofound (2007), Garlands, Business expansion in United Kingdom, factsheet number 65286, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/65286.