Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Barclays, a UK retail bank, is to close three call centres in Bexleyheath in Kent, Clacton in Essex, and Dudley in the West Midlands as a result of a two year restructuring operation. The three call centres currently employ a total of 1,200 employees. Barclays, the UK's third largest bank, said it hoped to avoid forced redundancies at the three call centres. 'With careful management of staff turnover and active steps to redeploy it is expected that the number of employees made redundant will be significantly fewer than this,' it said.
Eurofound (2006), Barclays, Closure in United Kingdom, factsheet number 63743, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/63743.