Business expansion
United Kingdom
North East; Northumberland and Tyne and Wear; Sunderland
Location of affected unit(s)
Financial Services
Financial And Insurance Activities
Financial Service Activities, Except Insurance And Pension Funding
64 - Financial service activities, except insurance and pension funding

256 jobs
Number of planned job creations
Job creation
Announcement Date
26 September 2005
Employment effect (start)
Foreseen end date
31 December 2005


Barclays' are to expand their call centre in Sunderland adding more than 250 new jobs. The bank already employs 1,250 workers at the city's Doxford International Business Park. The additional 220 part-time and 36 full-time jobs are due to be in place by the end of 2005. The company said it was being forced to expand its customer services operation on Wearside because of growing demand for telephone banking. Darren Farnell, head of customer service at Barclays' Sunderland contact centre, said: 'Our expansion plans are great news for the Sunderland site as it brings new job prospects and allows people to balance a career and family commitments.'


  • 26 September 2005: BBC News


Eurofound (2005), Barclays, Business expansion in United Kingdom, factsheet number 62312, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/62312.