United Kingdom
Location of affected unit(s)
Financial Services
Financial And Insurance Activities
Insurance, Reinsurance And Pension Funding, Except Compulsory Social Security
65 - Insurance, reinsurance and pension funding, except compulsory social security

900 jobs
Number of planned job losses
Job loss
Announcement Date
10 March 2005
Employment effect (start)
Foreseen end date


Around 1,700 jobs will be axed at the RAC and Norwich Union to help pay for the £1.1 billion takeover of the roadside recovery company by Norwich Union's parent group, Aviva.

Aviva said yesterday it will strip £80 million in costs out of the RAC by slashing 900 back-office jobs and merging call centres with Norwich Union offices around Britain. It will shift another 800 jobs offshore, adding to Aviva's growing presence in India.

In 2004, Aviva cut 5,000 jobs in the UK, reducing its workforce to 28,000.


  • 10 March 2005: The Guardian


Eurofound (2005), RAC, Merger/Acquisition in United Kingdom, factsheet number 61247, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/61247.