Internal restructuring
Location of affected unit(s)
Information / Communication
Information Communication Services
61 - Telecommunications

700 jobs
Number of planned job losses
Job loss
Announcement Date
17 November 2004
Employment effect (start)
1 January 2005
Foreseen end date
30 June 2007


In January 2004, as a result of efficiency measures and the introduction of new technologies, approximately 800 jobs will be lost from within KPN's fixed network services division in 2004. The largest part of the reduction, approximately 500 jobs, will be realised through natural wastage. The bundling of marketing and sales activities at the head office results in some 300 compulsory redundancies.The works council and the unions have been consulted for advice.

The Dutch telecommunications operator KPN, announced plans on November 17 to cut 700 jobs by 2007 in the context of the reorganisation of IT activities within its fixed telephony division. KPN plans to change its information technology infrastructure and replace certain systems and applications in an attempt to improve the efficiency of its fixed telephony division, which has been struggling over the past three quarters. The reorganisation, which will involve the shedding of 700 jobs, will begin in 2005 and should end towards the middle of 2007. Sackings cannot be ruled out. The planned job cuts are in addition to 750 job cuts already announced at EnterCom and another 800 already announced in January in the fixed telephony division. The Central Works Council has been informed of the measures in the IT field and KPN is awaiting its recommendations.


  • 22 January 2004: KPN - Press release
  • 17 November 2004: KPN - Press release
  • 18 November 2004: Eindhovens Dagblad


Eurofound (2004), KPN, Internal restructuring in Netherlands, factsheet number 60816, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/60816.