Type
Offshoring/Delocalisation
Country
France
Region
île de France; Hauts-de-Seine;
Location of affected unit(s)
Montrouge
Sector
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres
New offshoring locations
Morocco

210 jobs
Number of planned job losses
Job loss
Announcement Date
23 August 2004
Employment effect (start)
Foreseen end date

Description

B2S-Timing, call centre company working exclusively for SFR, has decided to relocate 210 of its 348 employees to Morocco, to handle the night and Sunday calls. The company is based in Montrouge (Hauts-de-Seine). SFR has denied any implication in the decision, pointing out that it has only outsourced 20% of its call centre activities.


Sources

  • 23 August 2004: Les Echos

Citation

Eurofound (2004), B2S-Timing, Offshoring/Delocalisation in France, factsheet number 60610, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/60610.