Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Nestor Healthcare, the medical staffing company, is laying off 1,200 people after its failed bet that changes to the contracts of General Practitioners would lead to more private sector work covering out-of-hours calls. The company unveiled a restructuring plan that will result in the closure of a fifth of its branches across the country and its state-of-the-art call centre in Sheffield. The workforce will shrink from 4,700 to 3,500. In total, 51 Nestor branches will close, with the bulk of the job losses - 800 - falling at the Primecare branch network. Some 250 jobs will also go in Sheffield with the closure of one of two call centres built to accommodate the expected demand for out-of-hours doctors. Nestor is keeping open the centre in Birmingham.
Eurofound (2004), Nestor Healthcare, Internal restructuring in United Kingdom, factsheet number 60531, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/60531.