Internal restructuring
United Kingdom
Location of affected unit(s)
Financial Services
Financial And Insurance Activities
Financial Service Activities, Except Insurance And Pension Funding
64 - Financial service activities, except insurance and pension funding

800 jobs
Number of planned job losses
Job loss
1,000 jobs
Number of planned job creations
Job creation
Announcement Date
7 June 2004
Employment effect (start)
Foreseen end date
31 December 2004


Barclays, Britain's third biggest bank, is set to hire 1,000 more 'customer facing' branch staff in an effort to improve customer service. At the same time 800 middle management and support jobs will be lost. These posts are in predominantly well-paid areas such as human resources, IT, strategy and finance. There will also be some reduction in support staff.

Barclay's UK banking division employs about 45,000 people and will try to redeploy some of the 800 back-office staff losing their jobs. Barclays has more than 2,000 branches in the UK, with 26,000 people employed at offices, call centres and on the high street.


  • 7 June 2004: The Guardian
  • 7 June 2004: The Financial Times


Eurofound (2004), Barclays, Internal restructuring in United Kingdom, factsheet number 60378, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/60378.